Support Centre for Saxo Capital Markets Pte Ltd

Card Funding Error “Cannot find an available route for the purchase”

You get following error when you try to submit your Card funding:



The error message above indicates that the card type selected when making a card deposit does not match the card type associated with the card number.

To find additional information regarding the error, please refer to the Funding Instructions (Credit / Debit Card) available on our website.


 

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